{ "guild": { "id": "guild-vela-sample", "name": "Vela Community (sample)" }, "channel": { "id": "channel-support", "name": "support" }, "dateRange": { "after": "2026-07-28T00:00:00.000Z", "before": "2026-08-01T23:59:59.000Z" }, "exportedBy": "DiscordChatExporter", "exporterVersion": "2.47.3", "messages": [ { "id": "d-1", "timestamp": "2026-07-28T09:10:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "discriminator": "0420", "avatar": null, "isBot": false, "bot": false }, "content": "How do I connect our Discord community to Vela?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-2", "timestamp": "2026-07-28T09:24:00.000Z", "author": { "id": "discord-vela-helper", "name": "Vela Helper", "discriminator": "0001", "avatar": null, "isBot": true, "bot": true }, "reference": { "messageId": "d-1" }, "content": "Open Integrations, choose Discord, and follow the connection steps.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-1" }, { "id": "d-3", "timestamp": "2026-07-28T11:05:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "What training sources can I add?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-4", "timestamp": "2026-07-28T11:38:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-3" }, "content": "You can add URLs, PDFs, Notion pages, and past support conversations.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-3" }, { "id": "d-5", "timestamp": "2026-07-29T16:15:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can Vela hand a conversation to a human?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-6", "timestamp": "2026-07-29T16:42:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-5" }, "content": "Yes. The shared inbox keeps the conversation context when a teammate takes over.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-5" }, { "id": "d-7", "timestamp": "2026-07-30T19:20:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Where can I see conversations that still need a reply?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-8", "timestamp": "2026-07-30T20:05:00.000Z", "author": { "id": "discord-vela-helper", "name": "Vela Helper", "isBot": true, "discriminator": "0000", "avatar": null, "bot": true }, "reference": { "messageId": "d-7" }, "content": "Use the Inbox filters to view open conversations and assign them to a teammate.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-7" }, { "id": "d-9", "timestamp": "2026-07-31T22:15:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there a limit on the number of support channels?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-10", "timestamp": "2026-08-01T07:05:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-9" }, "content": "Channel limits depend on your plan. You can compare them on the pricing page.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-9" }, { "id": "d-11", "timestamp": "2026-08-01T09:12:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there an API for exporting conversations?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-12", "timestamp": "2026-08-01T09:15:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-11" }, "content": "Yes, check the docs under Integrations → Exports.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-11" }, { "id": "d-13", "timestamp": "2026-08-01T10:00:00.000Z", "author": { "id": "discord-chen", "name": "Chen", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "I see message batching options — what's recommended for large teams?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-14", "timestamp": "2026-08-01T10:05:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-13" }, "content": "Use incremental exports and webhook streaming for near-real-time syncs.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-13" }, { "id": "d-15", "timestamp": "2026-08-02T08:45:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Any tips for reducing spam in channels?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-16", "timestamp": "2026-08-02T08:47:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-15" }, "content": "Enable moderation rules and require verification for new members.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-15" }, { "id": "d-17", "timestamp": "2026-08-02T09:30:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we assign conversations to multiple teammates?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-18", "timestamp": "2026-08-02T09:33:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-17" }, "content": "You can add followers to a conversation and set an assignee.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-17" }, { "id": "d-19", "timestamp": "2026-08-02T11:00:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there an audit log for actions?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-20", "timestamp": "2026-08-02T11:05:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-19" }, "content": "Yes — team actions, assignments, and exports are logged in Audit.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-19" }, { "id": "d-21", "timestamp": "2026-08-03T07:00:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "We're running a workshop — can we create temporary channels?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-22", "timestamp": "2026-08-03T07:10:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-21" }, "content": "Yes, create channels under Projects and use ephemeral memberships.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-21" }, { "id": "d-23", "timestamp": "2026-08-03T08:20:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do we invite guest users?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-24", "timestamp": "2026-08-03T08:22:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-23" }, "content": "Use team settings → Guests, then share an invite link with expiration.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-23" }, { "id": "d-25", "timestamp": "2026-08-03T09:45:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Are integrations available on the free plan?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-26", "timestamp": "2026-08-03T09:46:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-25" }, "content": "Some third-party integrations are limited; check the plan comparison.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-25" }, { "id": "d-27", "timestamp": "2026-08-04T12:00:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "discriminator": "2211", "avatar": null, "isBot": false, "bot": false }, "content": "I uploaded a screenshot but it didn't show — any tips?", "attachments": [ { "id": "att-d27-1", "filename": "screenshot.png", "url": "https://cdn.discordapp.com/attachments/12345/screenshot.png", "size": 482391 } ], "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "embeds": [], "reactions": [] }, { "id": "d-28", "timestamp": "2026-08-04T12:05:00.000Z", "author": { "id": "discord-chen", "name": "Chen", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-27" }, "content": "Try compressing the file or using a direct upload in the conversation composer.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-27" }, { "id": "d-29", "timestamp": "2026-08-04T12:30:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we set SLA reminders for replies?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-30", "timestamp": "2026-08-04T12:33:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-29" }, "content": "Yes — set SLAs per channel and notify assignees when near breach.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-29" }, { "id": "d-31", "timestamp": "2026-08-05T08:00:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Do we support two-factor authentication?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-32", "timestamp": "2026-08-05T08:05:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-31" }, "content": "Yes, enable SSO or TOTP in Security settings.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-31" }, { "id": "d-33", "timestamp": "2026-08-05T09:20:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "What's the retention policy for messages?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-34", "timestamp": "2026-08-05T09:25:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-33" }, "content": "Retention is configurable per workspace; admins can set retention rules.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-33" }, { "id": "d-35", "timestamp": "2026-08-05T11:00:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is translation supported in messages?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-36", "timestamp": "2026-08-05T11:10:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-35" }, "content": "Yes, we offer inline translation for several languages.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-35" }, { "id": "d-37", "timestamp": "2026-08-06T07:45:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How to report abusive content?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-38", "timestamp": "2026-08-06T07:50:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-37" }, "content": "Use the report button on the message or escalate to Trust & Safety.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-37" }, { "id": "d-39", "timestamp": "2026-08-06T09:00:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we pin messages for onboarding?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-40", "timestamp": "2026-08-06T09:05:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-39" }, "content": "Yes — pins and welcome channels are used for onboarding.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-39" }, { "id": "d-41", "timestamp": "2026-08-07T10:00:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there a bot framework for automations?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-42", "timestamp": "2026-08-07T10:10:00.000Z", "author": { "id": "discord-chen", "name": "Chen", "discriminator": "3300", "avatar": null, "isBot": false, "bot": false }, "reference": { "messageId": "d-41" }, "content": "Yes, build bots with our SDK or use no-code automations.", "embeds": [ { "type": "rich", "title": "Getting started with the SDK", "description": "A quick overview of the SDK and examples", "url": "https://docs.example.com/sdk" } ], "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "reactions": [], "referenced_message_id": "d-41" }, { "id": "d-43", "timestamp": "2026-08-07T11:30:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do I export a channel transcript?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-44", "timestamp": "2026-08-07T11:35:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-43" }, "content": "Open channel settings → Export → choose format (JSON/CSV).", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-43" }, { "id": "d-45", "timestamp": "2026-08-08T08:00:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there a way to bulk-assign conversations?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-46", "timestamp": "2026-08-08T08:02:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-45" }, "content": "Yes — use bulk actions from the inbox view.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-45" }, { "id": "d-47", "timestamp": "2026-08-08T09:10:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we schedule messages to send later?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-48", "timestamp": "2026-08-08T09:12:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-47" }, "content": "Yes, use the scheduler in the composer to set send time.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-47" }, { "id": "d-49", "timestamp": "2026-08-09T07:30:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do we export usage analytics?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-50", "timestamp": "2026-08-09T07:45:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "discriminator": "5500", "avatar": null, "isBot": false, "bot": false }, "reference": { "messageId": "d-49" }, "content": "Dashboards → Export to CSV or connect via our metrics API.", "reactions": [ { "emoji": "👍", "count": 3, "users": [ "discord-lee", "discord-maya", "discord-priya" ] } ], "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "referenced_message_id": "d-49" }, { "id": "d-51", "timestamp": "2026-08-09T08:00:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Any rate limits on webhook deliveries?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-52", "timestamp": "2026-08-09T08:02:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-51" }, "content": "Webhooks are rate-limited; we recommend exponential backoff.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-51" }, { "id": "d-53", "timestamp": "2026-08-09T09:00:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "What's the best way to onboard new teammates?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-54", "timestamp": "2026-08-09T09:05:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-53" }, "content": "Create a playbook channel and pin onboarding steps.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-53" }, { "id": "d-55", "timestamp": "2026-08-10T10:00:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we anonymize exported data for audits?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-56", "timestamp": "2026-08-10T10:05:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-55" }, "content": "Yes — exports support pseudonymization for sensitive fields.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-55" }, { "id": "d-57", "timestamp": "2026-08-10T11:30:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there a test environment for webhooks?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-58", "timestamp": "2026-08-10T11:35:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-57" }, "content": "Yes — use the sandbox workspace for testing your integrations.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-57" }, { "id": "d-59", "timestamp": "2026-08-11T07:00:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do we set role-based access?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-60", "timestamp": "2026-08-11T07:05:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-59" }, "content": "Admin → Roles lets you create custom roles and permissions.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-59" }, { "id": "d-61", "timestamp": "2026-08-11T08:00:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we import users from CSV?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-62", "timestamp": "2026-08-11T08:02:00.000Z", "author": { "id": "discord-chen", "name": "Chen", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-61" }, "content": "Yes — Admin → Members → Import supports CSV with emails and roles.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-61" }, { "id": "d-63", "timestamp": "2026-08-11T09:15:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How to enable SSO for our workspace?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-64", "timestamp": "2026-08-11T09:20:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-63" }, "content": "In Security settings choose SSO provider and follow the instructions.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-63" }, { "id": "d-65", "timestamp": "2026-08-12T10:00:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there an SDK for mobile apps?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-66", "timestamp": "2026-08-12T10:05:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-65" }, "content": "Yes — mobile SDKs for iOS and Android are available.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-65" }, { "id": "d-67", "timestamp": "2026-08-12T11:30:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do we handle deleted messages in exports?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-68", "timestamp": "2026-08-12T11:35:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-67" }, "content": "Exports can include tombstones for deleted items or omit them based on settings.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-67" }, { "id": "d-69", "timestamp": "2026-08-13T07:00:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we customize email notifications?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-70", "timestamp": "2026-08-13T07:10:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-69" }, "content": "Notifications → Email allows templates and frequency settings.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-69" }, { "id": "d-71", "timestamp": "2026-08-13T08:00:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Does Vela support message threading?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-72", "timestamp": "2026-08-13T08:05:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-71" }, "content": "Yes — threads are supported and can be expanded inline.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-71" }, { "id": "d-73", "timestamp": "2026-08-14T09:00:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How can I bulk-invite contributors?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-74", "timestamp": "2026-08-14T09:02:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-73" }, "content": "Use the bulk invite flow in Admin with CSV upload.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-73" }, { "id": "d-75", "timestamp": "2026-08-14T10:15:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Any way to automate weekly summaries?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-76", "timestamp": "2026-08-14T10:20:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-75" }, "content": "Yes — set up scheduled reports under Analytics → Reports.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-75" }, { "id": "d-77", "timestamp": "2026-08-15T07:30:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is there an approvals workflow for publishing?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-78", "timestamp": "2026-08-15T07:35:00.000Z", "author": { "id": "discord-ari", "name": "Ari", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-77" }, "content": "Yes — drafts can be routed for approval before posting.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-77" }, { "id": "d-79", "timestamp": "2026-08-15T11:00:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we set per-channel webhooks?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-80", "timestamp": "2026-08-15T11:05:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-79" }, "content": "Yes — channel integrations support dedicated webhook endpoints.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-79" }, { "id": "d-81", "timestamp": "2026-08-16T08:00:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do we disable message previews in email?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-82", "timestamp": "2026-08-16T08:05:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-81" }, "content": "In Email settings uncheck previews and configure the template.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-81" }, { "id": "d-83", "timestamp": "2026-08-16T09:30:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we set topic tags on conversations?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-84", "timestamp": "2026-08-16T09:35:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-83" }, "content": "Tags are supported; you can create custom tag sets.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-83" }, { "id": "d-85", "timestamp": "2026-08-17T07:00:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do webhooks authenticate?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-86", "timestamp": "2026-08-17T07:05:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-85" }, "content": "You can use signed payloads or an API key header.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-85" }, { "id": "d-87", "timestamp": "2026-08-17T08:15:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Is rate-limiting documented per endpoint?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-88", "timestamp": "2026-08-17T08:20:00.000Z", "author": { "id": "discord-chen", "name": "Chen", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-87" }, "content": "Yes — see the API reference for per-endpoint limits and retry guidance.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-87" }, { "id": "d-89", "timestamp": "2026-08-18T09:00:00.000Z", "author": { "id": "discord-sam", "name": "Sam", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Does Vela provide export templates?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-90", "timestamp": "2026-08-18T09:05:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-89" }, "content": "Yes — choose from JSON, CSV, or custom templates.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-89" }, { "id": "d-91", "timestamp": "2026-08-18T10:20:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Any guidance on GDPR compliance?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-92", "timestamp": "2026-08-18T10:25:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-91" }, "content": "We provide data export and deletion tools to assist GDPR compliance.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-91" }, { "id": "d-93", "timestamp": "2026-08-19T07:30:00.000Z", "author": { "id": "discord-zoe", "name": "Zoe", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How to set default channel privacy?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-94", "timestamp": "2026-08-19T07:35:00.000Z", "author": { "id": "discord-jordan", "name": "Jordan", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-93" }, "content": "Workspace settings let admins choose default privacy per new channel.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-93" }, { "id": "d-95", "timestamp": "2026-08-19T08:50:00.000Z", "author": { "id": "discord-noah", "name": "Noah", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "Can we archive channels programmatically?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-96", "timestamp": "2026-08-19T08:55:00.000Z", "author": { "id": "discord-priya", "name": "Priya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-95" }, "content": "Yes — use the admin API to archive or unarchive channels.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-95" }, { "id": "d-97", "timestamp": "2026-08-20T09:00:00.000Z", "author": { "id": "discord-kim", "name": "Kim", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "What's the recommended backup cadence?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-98", "timestamp": "2026-08-20T09:05:00.000Z", "author": { "id": "discord-lee", "name": "Lee", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-97" }, "content": "Daily snapshots plus weekly full exports work well for most teams.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-97" }, { "id": "d-99", "timestamp": "2026-08-20T10:15:00.000Z", "author": { "id": "discord-diego", "name": "Diego", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "content": "How do we enable read-only mode for a channel?", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [] }, { "id": "d-100", "timestamp": "2026-08-20T10:20:00.000Z", "author": { "id": "discord-maya", "name": "Maya", "isBot": false, "discriminator": "0000", "avatar": null, "bot": false }, "reference": { "messageId": "d-99" }, "content": "Open channel settings → Permissions and set posting to read-only.", "tts": false, "pinned": false, "mentions": [], "mention_roles": [], "webhook_id": null, "edited_timestamp": null, "attachments": [], "embeds": [], "reactions": [], "referenced_message_id": "d-99" } ] }