Turn your URLs, PDFs, and YouTube videos into a custom AI support agent. Deploy Vela across Zendesk, Telegram, and your website in minutes.
No complex training required. Vela automatically learns from your existing content: websites, documents, and videos to deliver accurate, on-brand support from day one.
Drop a URL and Vela syncs with your latest articles.
Upload PDFs, TXT, or MD files for deep technical accuracy.
Turn YouTube tutorials into searchable, chat-ready support data.
Our "Grounded AI" engine ensures Vela never hallucinates or mentions a competitor.
Vela integrates seamlessly with the platforms your customers already use, delivering consistent, brand-aligned support across every touchpoint.
Automatically draft replies or resolve tickets before they hit your queue.
A sleek, branded widget that lives on your landing page.
Telegram, WhatsApp, and Meta (Instagram/Messenger) integrations are around the corner.
Support Ticket
Customer inquiry
Customer
Does your API support webhooks for real-time order updates?
Vela intelligently identifies when a conversation needs human expertise. Complex queries are seamlessly escalated to your team with full context, conversation history, and AI-generated summaries — so your agents can jump in exactly where needed.
Upload your knowledge sources: PDFs, blog posts, URLs, and YouTube videos. Vela automatically processes and indexes everything into a searchable, AI-ready knowledge base.
Customize your AI agents with advanced rules: prioritize ticket responses, collect visitor information, enable autonomous mode, or require human approval for sensitive actions.
Meet your customers where they are. Deploy your AI agent across Zendesk, Telegram, WhatsApp, Instagram, or embed directly on your website with a single line of code.
Transform your support operations in minutes. Import your knowledge base from any source and deploy AI powered support across all channels.
Choose your preferred method to train your AI agent with your content.
PDF, DOC, TXT files
Documentation, blogs, websites
Stop burning hours on repetitive support tickets. Deploy a support agent that stays in sync with your brand, handles the routine, and knows exactly when to call for a human.
Starter
Forever free
Perfect for solo founders
Growth
billed monthly
For growing brands that need omnichannel support and more training depth.
Pro
billed monthly
For high-volume teams requiring elite reasoning and a live human-review dashboard.
Everything you need to know about Vela. Can't find the answer you're looking for? Our team is here to help.