14 days of full access to the plan you choose
Connect real channels and test Vela with your community. Your first charge is after the trial, and you can cancel before then.
Simple pricing for growing communities
Try the complete plan you choose for 14 days. Connect real community channels, train on real knowledge, and measure the value before your first charge.
Popular
Starter
billed monthly
- 3 AI Agents
- 5,000 conversations / month
- Train from URLs, docs, YouTube & voice
- Zendesk, Telegram & Discord
- Live Inbox + human handoff
- No Vela branding
For teams handling support across core community channels.
Growth
billed monthly
- 5 AI Agents
- 10,000 conversations / month
- Train from Notion, past tickets & more
- Website, Zendesk, Telegram, Discord & Slack
- Live Inbox & human-review dashboard
- Priority support
For high-volume teams that need smarter training and full channel coverage.
Pro
billed monthly
- 15 AI Agents
- 30,000 conversations / month
- Unlimited training sources
- Website, Zendesk, Telegram, Discord & Slack
- Live Inbox & human-review dashboard
- Dedicated support
For scaling teams that need more capacity, broader coverage, and hands-on support.
Enterprise
Enterprise
Custom pricing
- SSO/SAML
- SCIM
- RBAC
- Audit logs
- Custom data retention
- Custom integrations
- Staging environment
- Advanced AI guardrails
- Dedicated onboarding
- Priority support
- SLA
- QBRs
- Custom contract and DPA
For larger teams with custom security, compliance, onboarding, and procurement requirements.
Compare plans
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Agents & Conversations | ||||
| AI Agents | 3 | 5 | 15 | Custom |
| Conversations / month | 5,000 | 10,000 | 30,000 | Custom |
| Concurrent conversations | ||||
| Training Sources | ||||
| URL training | ||||
| Text notes | ||||
| YouTube videos | ||||
| Voice training | ||||
| PDF / DOCX files | ||||
| Notion notes | ||||
| Past Tickets (CSV / JSON) | ||||
| Unlimited training sources | ||||
| Integrations & Inbox | ||||
| Vela Web Widget | ||||
| Zendesk, Telegram & Discord | ||||
| Slack | ||||
| Live Inbox | ||||
| Human handoff | ||||
| Human-review dashboard | ||||
| Language, Branding & Support | ||||
| Multilingual support | ||||
| "Powered by Vela" branding | ||||
| White label (no branding) | ||||
| Dedicated support | ||||
| Custom integrations | ||||
| Guided onboarding | ||||
| Custom commercial terms | ||||