Train your agent on your docs, Notion pages, and past tickets. Support customers 24/7 on Slack, Telegram, Zendesk, and your website. Route complex cases to your team with full context.
Set up in under 3 minutes. No engineers needed. No retraining when your docs change.
Simply connect Vela to your docs, website links, Notion pages, and past tickets. Vela automatically extracts information, syncing in the background as you make updates, to deliver instant, on-brand responses to customers.
Drop any website link or blog URL and Vela learns from your online pages instantly.
Connect Notion pages. Any edits or additions sync to Vela automatically, keeping its knowledge fresh.
Upload PDFs, Word documents, or spreadsheets and Vela extracts all the content to answer customer queries.
Link tutorial or walkthrough videos and Vela watches, transcribes, and learns from the content.
Record your voice and Vela transcribes and learns from it. No typing required.
Connect your past support tickets. Train your agent on the words your customers use and the questions they repeat.
Deploy your agent across your channels to resolve tickets. You keep full visibility and can join any conversation from one inbox, without switching between tools.
Automatically draft replies or resolve tickets before they hit your queue.
A sleek, branded widget that lives on your landing page.
Deploy Vela as a Telegram bot and handle support conversations at scale.
Bring Vela into your Discord server to support your community 24/7.
Connect Vela to your Slack workspace to answer customer questions directly inside your team channels.
Meta apps (Messenger, Instagram & WhatsApp) and Gmail/Outlook integrations are around the corner.
Vela knows when a question needs a human touch. It passes the full conversation to your team, so customers never have to repeat themselves. Complex issues get resolved in half the time.
Vela answers support tickets in 70+ languages. Your customers get replies in their native language. Your agents can focus on solving issues instead of copying and pasting messages into Google Translate.
Connect your URLs, PDFs, and YouTube videos. Vela's Grounded AI engine builds a high-precision knowledge base in seconds. You don't need manual training or data entry.
Define your brand voice and operational guardrails. Configure automated lead collection, ticket prioritization, and human-in-the-loop approvals for high-stakes resolutions.
Deploy on your website with one line of code or connect natively to WhatsApp, Telegram, and Zendesk. Scale your support to 24/7 availability across every customer touchpoint.
Transform your support operations in minutes. Import your knowledge base from any source and deploy AI powered support across all channels.
Choose your preferred method to train your AI agent with your content.
PDF, DOC, TXT files
Documentation, blogs, websites
Stop burning hours on repetitive support tickets. Deploy a support agent that stays in sync with your brand, handles the routine, and knows exactly when to call for a human.
Free
Forever free
Try it free. No credit card required.
Starter
billed monthly
For teams ready to automate support across every channel.
Growth
billed monthly
For high-volume teams that need smarter training and full channel coverage.
Pro
billed monthly
For scaling teams that need more capacity, broader coverage, and hands-on support.
Enterprise
For larger teams with custom security, compliance, onboarding, and procurement requirements.
Everything you need to know about Vela. Can't find the answer you're looking for? Our team is here to help.