← All Solutions

Slack support bot

Stop losing questions in Slack channels. Your support bot answers from your docs, past conversations, or a voice recording. Your team stays focused.

Every company runs on Slack. IT requests, HR questions, customer escalations, billing inquiries. They land in channels and wait for a human.

Put Vela in your Slack workspace. It watches your channels and answers questions from the knowledge you've already created. Your docs, past conversations, PDFs, or a voice recording describing how your team works.

For community-driven projects:

Running a Slack community? Open-source projects, developer tools, and professional communities all face the same challenge. Members ask questions around the clock. Vela handles the repetitive ones so your community managers focus on what matters.

  • "How do I reset my password?" Vela answers.
  • "What's the PTO policy?" Vela quotes the handbook.
  • "Customer needs a refund." Vela follows your workflow.
  • Everything else escalates to your team with full context.

Train from:

  • Your Notion docs or company wiki
  • Your PDFs and policy documents
  • Your past Slack conversations (export and upload)
  • Your YouTube training videos
  • A voice recording of you explaining your workflows

One integration. Your Slack stays quiet while the bot handles the questions.