Simple pricing for 24/7 Intelligence
Stop burning hours on repetitive support tickets. Deploy a support agent that stays in sync with your brand, handles the routine, and knows exactly when to call for a human.
Free
Forever free
- 1 AI Agent
- 250 conversations / month
- Train from URLs
- Website chat widget
- Team access
- 70+ languages supported
- "Powered by Vela" branding
Try it free. No credit card required.
Popular
Starter
billed monthly
- 3 AI Agents
- 5,000 conversations / month
- Train from URLs, docs, YouTube & voice
- Zendesk, Telegram & Discord
- Live Inbox + human handoff
- No Vela branding
For teams ready to automate support across every channel.
Growth
billed monthly
- 5 AI Agents
- 10,000 conversations / month
- Train from Notion, past tickets & more
- All channels + Slack
- Live Inbox & human-review dashboard
- Priority support
For high-volume teams that need smarter training and full channel coverage.
Pro
billed monthly
- 15 AI Agents
- 30,000 conversations / month
- Unlimited training sources
- All channels + Slack
- Live Inbox & human-review dashboard
- Dedicated support
For scaling teams that need more capacity, broader coverage, and hands-on support.
Enterprise
Enterprise
Custom pricing
- SSO/SAML
- SCIM
- RBAC
- Audit logs
- Custom data retention
- Custom integrations
- Staging environment
- Advanced AI guardrails
- Dedicated onboarding
- Priority support
- SLA
- QBRs
- Custom contract and DPA
For larger teams with custom security, compliance, onboarding, and procurement requirements.
Compare plans
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Agents & Conversations | |||||
| AI Agents | 1 | 3 | 5 | 15 | Custom |
| Conversations / month | 250 | 5,000 | 10,000 | 30,000 | Custom |
| Concurrent conversations | |||||
| Training Sources | |||||
| URL training | |||||
| Text notes | |||||
| YouTube videos | |||||
| Voice training | |||||
| PDF / DOCX files | |||||
| Notion notes | |||||
| Past Tickets (CSV / JSON) | |||||
| Unlimited training sources | |||||
| Integrations & Inbox | |||||
| Vela Web Widget | |||||
| Zendesk, Telegram & Discord | |||||
| Slack | |||||
| Live Inbox | |||||
| Human handoff | |||||
| Human-review dashboard | |||||
| Security, Compliance & Support | |||||
| 70+ languages supported | |||||
| "Powered by Vela" branding | |||||
| White label (no branding) | |||||
| Dedicated support | |||||
| SSO/SAML + SCIM | |||||
| RBAC + Audit logs | |||||
| Custom data retention | |||||
| Custom integrations + staging | |||||
| Advanced AI guardrails | |||||
| SLA, QBRs, and custom contract/DPA | |||||