Updates

Training methods, channel integrations, and improvements for your Vela support stack.

about 1 month ago

Slack support bot works in DMs and private channels
Zendesk AI agent categorizes incoming tickets by intent
PDF training indexes tables and multi-column layouts

3 months ago

Voice recording training with multi-speaker transcription and labeling
Omnichannel inbox: reply to Discord, Telegram, and Slack messages from a single view

4 months ago

Slack conversation history as a training source: import past threads and DMs to train your bot
Notion integration with databases, rollups, and linked properties

6 months ago

Train on Telegram public groups: import conversations from any public Telegram group as a knowledge source