Telegram support bot
Your customers are already in your Telegram group. Meet them there with a support bot trained on your Notion, PDFs, past tickets, or a voice recording.
Your Telegram group or channel is where your community lives. Questions come in around the clock. Support questions, setup help, troubleshooting. Every one needs a human to answer it.
Connect Vela to your Telegram bot. Your support agent joins your group, monitors questions, and answers from the knowledge you've already given it. Notion docs, PDFs, past conversations, YouTube transcripts, or a voice recording describing your product.
- A member asks "How do I connect my wallet?" in your group
- Vela answers from your docs
- Your team sees a summary of every interaction
- Complex issues escalate to your human team
Telegram communities move fast. DAOs, crypto projects, Web3 protocols, open-source tools. Your community never stops asking questions. Vela handles the repetitive ones so your team can focus on building.
No more typing the same answers in group chats every day. No more missing questions in busy channels with hundreds of members. No more burning out on 24/7 community support across time zones. No more losing context when handing off between shifts.
Train from:
- Your Notion docs
- Your PDFs and documents
- Your past Telegram conversations
- Your YouTube tutorials
- A voice recording of you describing your product
One connection. Five minutes. Your Telegram support runs itself.