Documentation

Discord

Connect Vela to your Discord server. Your AI agent answers member questions in /support and routes complex issues to your team.

Click the Connect Bot button under the Integrations tab in the sidebar.

Discord bot connect

Create a Discord application

Go to the Discord Developer Portal and create a new application. Give it a name and accept Discord's terms of service.

Customize the bot's appearance (app icon) and description in the developer portal.

Developer Portal

Copy the bot token

Click the Bot tab and click Reset Token to copy the new token.

Customize the bot icon and banner from this page.

Bot token

Set permissions

Click the Installation tab. Under Default Install Settings > Guild Install, add Bot and application.commands as scopes. Click Save Changes.

Install settings

Connect in Vela

Paste the bot token into the Vela Discord setup dialog and click Connect.

Setup dialog

Invite the bot to your server

Copy the Install Link from the Installation tab and paste it into a new browser tab. Click Add to Server, select your server, and click Authorize.

Install link Authorize bot

Your bot is ready in your server. Members ask questions at /support and the bot responds. Questions that need human attention route to your team in the inbox.